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Privacy Policy

Privacy Policy

While every effort has been taken to ensure the accuracy of the original material provided on the First Stop Shop website, First Stop Shop does not represent or warrant that the information available on this website is accurate, complete or current.

The First Stop Shop provides the website, its contents and facilities on an “as is” basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this website or the information, content, or services made available through the website.

The First Stop Shop, its partners and employees, do not accept liability for any loss, damage or injury of any kind, howsoever arising, resulting from a defect or an inaccuracy in the information or code contained within the First Stop Shop website.

This material is regularly reviewed and is subject to alteration without notice.

The First Stop Shop is not responsible for the content of external websites that the First Stop Shop website may link to or reference from time to time. Providing references to and/or links to external websites should not be viewed as an endorsement by the First Stop Shop of the content and services provided by those websites. Nor is the First Stop Shop responsible for the opinions, content and services contained on external websites that link to or reference the First Stop Shop website.

Use of Client and Customer Information
Your data will be shared with the project funders (Fermanagh District Council, Invest N. Ireland, and the European Regional Development Fund under the Sustainable Competitiveness Programme for Northern Ireland , for statistical, funding and other legitimate business purposes including the provision of guidance. Your information may be accessed by other Civil Service Departments. The information is covered by the Data Protection Act (1998) which entitles you to see the data held about you.

Privacy Statement
The First Stop Shop is committed to safeguarding the privacy of our users while providing the highest possible quality of service. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

Accessibility Statement
First Stop Shop is committed to making the information and resources provided via its website accessible to all users. We aim to be standards compliant and follow general principles of usability in order to help all visitors to this website.

Cookies Statement
A cookie is a small file that is downloaded to your computer when you visit certain websites. Cookies typically store the name of the domain or website you are visiting, the duration or lifetime of the cookie, and a content value – typically a randomly generated unique number.

First Stop Shop does not use cookies to store personal information about people visiting our website and typically a cookie cannot by itself identify you.

Generally websites use 2 types of cookie – session cookies and persistent cookies. Session cookies are temporary and are eliminated when you close all your browser windows. Persistent cookies remain on your hard drive either indefinitely or for a specified period. (Third party cookies are cookies that are set by a domain other than the one you are currently visiting and these can be session cookies or persistent cookies.)

You can choose to manually disable cookies on your computer, or delete existing cookies by adjusting your browser settings.

If you normally use more than one browser be sure to adjust each browser’s settings individually.

Please note if you do not choose to accept cookies you may be unable to access certain parts of our websites.

Web Analytics
Google Analytics is the web analysis tool used at First Stop Shop. It is used to monitor the traffic to the site, to collect information about how users are using the site and to produce reports for business and marketing purposes. The information gathered is not used to identify or target individual users.

However, Google Analytics creates cookies on your machine. Google Analytics creates 4 cookies on a user’s machine. The cookies collect information about how the site is used, the number of visitors to the site, where visitors have come from and the pages they visit while on our site. In the case of Google Analytics the information collected, may be transmitted to, and stored by, Google where we will use it for analysis and reporting purposes. For more information please see Google’s statement on Cookies and Analytics and Google Privacy Centre.

The Google Analytics Opt-out Browser Add-on can be installed in your browser to tell the Google Analytics JavaScript (ga.js) that information about your website visit should not be sent to Google Analytics. Find out about the Google Analytics Opt-out Browser Add-on.

External Websites
From time to time we may link from our website to external websites that set cookies on your machine, please note such websites are outside the First Stop Shop’s control and are not covered by this Cookie statement.

First Stop Shop Complaints
If you would like to make a complaint about content on any of the First Stop Shop website or there is an issue that you would like us to address in relation to a website please email advice@firststopshop.co.uk .

Cookies Used
VISITOR_INFO1_LIVE – These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

S –



k – These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features.

Google Cookies
utma – Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visitsto this website.

utmc and utmz – These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.

utmb – Google Analytics stores IP address anonymously on its servers in the US, no website or service associate your IP address with any personally identifiable information.

NID – This is a Google Map cookie that stores your preferences and expires 6 months after your last visit to a page containing a Google Map.

PREF – Is a Google Map cookie that stores options such as zoom level for maps.

utmv –This cookie passes information which you use to create a custom user segment. This string is then passed to the Analytics servers in the GIF request URL via the utmc parameter.

GoogleAccountsLocale_session – Secure cookies are only transmitted via HTTPS – which you will typically find in the checkout pages of online shopping sites. This ensures that any data in the cookie will be encrypted as it passes between the website and the browser.

khcookie – These cookies are used to collect information about how visitors use our site (including Google Maps). We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Twitter Cookies
guest_id – This cookie is set for the browser to remember the guest id to display the latest news from our twitter account.

_twitter_sess – This is a cookie set by the Twitter micro-blogging service. It is commonly found on websites that display integrated twitter feeds or use Twitter sharing buttons.

external_referer – These cookies are set when you use the Tweet button. Twitter uses these cookies to aggregate button usage, amongst other things. For full details see Twitter’s privacy policy.

original_referer – This is a cookie set by the Twitter micro-blogging service. It is commonly found on websites that display integrated twitter feeds or use Twitter sharing buttons.

YouTube Cookies
use_hitbox – This cookie increments the ‘views’ counter on the YouTube video. These cookies don’t gather information that identifies a user. To find out more about the YouTube use of cookies pleases visit http://www.youtube.com/t/privacy

Facebook cookies
lsd, reg_fb_ref, reg_fb_gate, campaign_click_url, datr – These cookies are created by Facebook for such things as securely logging in remembering your Facebook login details. For more information on Facebook cookies visit http://en-gb.facebook.com/help/cookies/

wd – This cookie stores the browser window dimensions and is used by Facebook to optimise the rendering of the page.

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